Privacy Policy

This Privacy Policy describes how Leads2Closings, operated by Fast Reach Media LLC (“Leads2Closings,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards information when you visit our website, submit a form, book a call, or communicate with us by email, phone, or SMS text message. By using our website or services, you agree to the terms of this Privacy Policy.

Information you provide

• Contact details such as first name, last name, business name, email, phone number, and mailing address.
• Business information you submit through intake forms, including lender type, loan programs, states you operate in, submission process, and compensation preferences.
• Documents and files you upload to us (such as pricing matrices or program guidelines).
• Communications you send us by email, phone, SMS, or web form.

Information collected automatically

• Device and usage information including IP address, browser type, pages viewed, referring URL, and timestamps.
• Cookies and similar technologies used to operate the site, remember preferences, and measure performance.

Information from third parties

• Data from service providers we use to deliver our services, including CRM (GoHighLevel), analytics, hosting, and email/SMS platforms.

• Respond to inquiries, schedule discovery calls, and deliver requested services.
• Match brokers, lenders, and borrowers within our internal lender-matching system.
• Send transactional messages, service updates, appointment reminders, and account notifications.
• Send marketing communications (email or SMS) where you have provided consent.
• Improve our website, services, and customer experience.
• Comply with applicable laws, prevent fraud, and enforce our agreements.

Leads2Closings operates an A2P 10DLC compliant SMS program in the United States. The following terms apply to any text messages you receive from us.

Program description

When you provide your mobile phone number through a Leads2Closings web form, intake form, sales conversation, or written request, you may receive SMS text messages from Leads2Closings related to appointment scheduling, discovery calls, onboarding, candidate placement updates, account notifications, customer support, and — if you opt in — marketing and promotional messages about our loan processor staffing services.

Consent

• By submitting your phone number and checking the SMS consent box on our forms (or otherwise providing express written consent), you agree to receive SMS text messages from Leads2Closings at the mobile number provided.
• Consent to receive marketing SMS is not a condition of purchasing any goods or services from Leads2Closings.
• You must be at least 18 years old and the authorized user of the mobile phone number you provide.

Message frequency

Message frequency varies based on your interaction with us. You may receive recurring messages related to your inquiry, appointment, or account.

Message and data rates

Message and data rates may apply. Check with your wireless carrier for details on your messaging plan. Leads2Closings is not responsible for delayed or undelivered messages.

Opt-out (STOP)

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message, and you will not receive additional SMS messages unless you opt in again.

Help (HELP)

For assistance, reply HELP to any message, or contact us at support@leads2closings.com.

Supported carriers

SMS messaging is supported on major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and others. Carriers are not liable for delayed or undelivered messages.

Privacy of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile phone numbers and SMS opt-in data are used solely to deliver the messages you have requested and are not sold, rented, or shared for marketing purposes.

We may share information with:

• Service providers who help us operate our business (hosting, CRM, email/SMS delivery, analytics, payment processing). These providers are contractually required to protect your information.
• Lender or broker partners within our internal lender-matching program, only where you have submitted information for that purpose.
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights and users.
• A successor entity in the event of a merger, acquisition, financing, or sale of assets.

We do not sell your personal information. As noted above, we do not share SMS opt-in data or mobile phone numbers with third parties for their marketing purposes.

We use cookies and similar technologies to operate the site, remember your preferences, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of certain marketing communications. To exercise these rights, email support@leads2closings.com. We will respond within the timeframe required by applicable law.

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The “Effective” date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

Fast Reach Media LLC dba Leads2Closings
Email: support@leads2closings.com